Download the app for an extra 23% off plus up to 70% off everything. Returns must be made at your own cost. Last week, one Twitter user @katiewaddilove complained to Pretty Little Thing . So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. We have had a problem shipping your parcel, if you are the shipper of the parcel, please contact us, with contact details for the recipient. Please use an alternative shipping address or select the Standard or Saver shipping service. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? Get up to 75% off plus an extra 12% off with this PrettyLittleThing discount code. Shipping. A whole scandal. Make an account here. Please return using a standard trackable service. PrettyLittleThing *Unlimited Next Day costs 7.99 and is valid for a 12 month period. });
Please do not post the package through the post box without obtaining a certificate of posting. Active. });
See Also: Next Return Policy Is it 28 Days For a Refund? Check your order history and select the order you want to return. Unlimited Next Day Delivery does not apply to Nominated Day Service. USA Express Shipping. Sales and deals . The eParcel Return service costs $6.95. Heres
You will receive an email confirmation for tracking and proof of return! Saturday and 22:00 Sunday to guarantee Next Day delivery. If you wish to dispute shipping of your order, you have 28 days starting from the day that the tracking status for you order is updated by the carrier as fulfilled (i.e. Swimwear and underwear cannot be returned for health and hygiene reasons. Remember- only one promotional / discount code can be used per order. There is no limit on how many times you order. What is PrettyLittleThings return policy? If this is the case then we can reasonably decline your refund. I ordered a shirt and it came and it looked nothing like the picture at all and the fabric looked SOOO cheap. }
(Including Canada and EU) For international returns (excluding US, AUS/NZ and Germany) you can send your items back by using post office counters. We now offer a FREE Collect+ returns service for customers in the UK mainland and Northern Ireland. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Heres what youve gotta do: If you dont have an account thats ok, you can still return your products. case 'new zealand': jQuery('.s-nz').show(); break;
Below, you will find their clothing size chart in inches. Their return policy is fairly straightforward about the number of days and the conditioning required for the item. updated as shipped to the address set out in the Dispatch Confirmation). Postcode restrictions apply), Next working day (if ordered before midnight). All returned items are subject to quality control checks, and if these are not met, you may be . UK Next Day. The portal makes it easy to pay for a return label, print it, and attach it to the package. Offer must be purchased by selecting option at checkout. menu. We got you girl. Please do not post the package without obtaining a receipt of posting. $10. Pretty Little Thing carries practically everything, including the latest trends, celebrity . Youll receive your refund in up to 14 days! The increased popularity of the brand in the last number of years has resulted in a rise in those seeking out the Pretty Little Thing return policy. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. * Customers in Malta please note you must return parcel at your local Post Office. Pretty Little Thing has a consumer rating of 1.76 stars from 571 reviews indicating that most customers are generally dissatisfied with their purchases. Length approx 68.5cm/27" (Based on a sample size S) Model wears size S Return the package by using the Post Office counters and obtain proof of postage from the Post Office. jQuery(document).ready(function(){
Remember to add your order number if you download a new returns label. If you placed an order using the standard shipping service and your USPS tracking is showing that there has been an unsuccessful shipping attempt or if you have received a drop card, then you will need to either reschedule your shipment or arrange to collect your parcel from your local USPS post office. Expired. This is a 3D Secure payment option that some banks use. Printing a shipping label with a packing flip should be good enough for Pretty Little Thing and proof of your purchase. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. Youll also want to make sure tags and labels are still attached. Items must be returned within 28 days of receiving your order. Download your free returns label here, and post back to us from your local post office. You`ll then receive a full refund as per the policy above. Head to your local Collect+ store with your parcel. com you've visit to the right place. Remember to add your order number if you download a new returns label. You can find the details of your post office here - https://tools.usps.com/go/POLocatorAction!input.action. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). WHAT IF I HAVE NOT RECEIVED PART OF MY ORDER? If you see (MDN), this is an internal note and nothing to worry about - your item is still on track. The return label is more to provide the correct address and an easy method to track with. Youll be sent an email with your returns
a new returns label here. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? Shipping Costs. Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery'. You'll get an email once we receive your returned item. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. switch((this.value.toLowerCase())){
Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. Pretty Little Thing is a well-known clothing brand targeting a female audience and part of the Boohoo family. Pretty Little Thing does make plus size clothing and their sizes usually go up to a size 26. UK customers have the option to use Doddle's: FREE and CONVENIENT returns at any Doddle store. Shipping will be re-attempted 3 times before being returned to the depot and retuned back to PrettyLittleThing. https://www.royalmail.com/track-your-item#/, https://www.inpost.co.uk/users/track-my-parcel/, https://usprettylittlething.intelligentreturns.net/main/landing, https://ausprettylittlething.intelligentreturns.net/main/landing, https://nzprettylittlething.intelligentreturns.net/main/landing. While the number of sizes that they offer is great (I have very rarely seen a famous mainstream brand offer a size 26) , the brand needs to work a bit more into figuring out their sizing. PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. Instead, you can return and reorder your items by following their returns process on their website. If you have everything that is on the invoice the rest of your order will come separately. Please note, the portals are country specific and you may need a printer for your label: Unfortunately we do not refund delivery charges on any orders. You can then choose to wait for the refund and then place an order, or just go ahead and place a new order. They also do not offer to pay for return shipping, which is rather unique and might be attempting to keep people from returning products. By beccaw223 . Need to return? Pretty Little Thing Womens Mini Dress 8 Black Blend - Polyester, Other. You can return your items in a few simple steps by using ReBOUND. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. 5 - 7 working days. If this is not available in your area then you will need to contact your local post office. How to Complete a Pretty Little Thing Return. Need to return? Still need our help? 4. There are a couple of other ways to cancel your contract with us. Labels can be used once, more than once, or not at all. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. Can you return an online purchase to the store? Download your returns label here, and post back to us from your local post office. We're sorry but we are unable to offer a free returns service. USA Express. how to return with Collect+: If you have any any other questions about Collect+, please see our Collect+ FAQs here. JavaScript seems to be disabled in your browser. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Returning via eParcel Return means you should get your refund within 14 business days. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. This can be found in Order History in 'My Account'. Please ensure that lingerie and swimwear items are tried on over your own underwear. Day Service. If you are the recipient of the parcel, please contact your shipper, they will be able to resolve this on your behalf. JavaScript seems to be disabled in your browser. Bless someone by giving to them! or Indigo. Select your preferred return option (Label free and print in-store options are available). Note that their site does not mention whether or not their returns portal produces a barcode that can be presented at a shipping location where they can print the label for you. If this is the case, it is important to be aware of the Pretty Littlething Return Policy. Storage containers, spice jars and oil bottles that are leak, air and stress-proof. Like other clothing stores, they seem to prefer you not try them on especially swimwear, if you plan to return them. Beauty products and accessories cannot be returned. 5.99. $7.99. Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. Please note the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands. In the United States, you can choose to use the eParcel Return service, which provides you with a label for $6.95, or ship the return using your own preferred shipping service. You can find the details of your post office here - https://tools.usps.com/go/POLocatorAction!input.action. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar':
You can return your item to us and place a new order to receive the item of your choice. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. The items need to be unwashed and unworn. Customers need a registered PrettyLittleThing account to subscribe. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! There is a returns label included in your parcel. This means that once your order has been placed, you will be unable to cancel it. Get 55% Off sitewide *Excl. The sender has told us they're going to post something, but we haven't received it yet. 9.60. Print off, attach to your parcel and take to the post office. However, unsuitable items must be returned in 14 days. In addition to PLT, we also cover many other well-known brands on our website. If you wish to have the parcel redelivered, please contact us. All about that new? Please . else{
This comes at a one off payment of 9.99 for a whole year of unlimited UK delivery. A Pretty Little Thing spokeswoman said: "All companies that sell products to customers in California are legally required to comply with California's Proposition 65 legislation. Find out more and where to find your nearest Doddle store here. If you do not receive your refund within 2 weeks, you should certainly contact them to see whats happening. HOW DO I RETURN FROM EUROPE & HOW LONG DOES A RETURN TAKE? Please note that during the period July to September, some orders may be sent out in multiple parts.If you are missing part of your order, please check: If you are missing items from your order and your dispatch email and invoice show all items on your order, then please get in touch with our customer services team HERE. Returns Label for UK Customers can be found here, We're sorry, but we are unable to offer free returns for international customers, returns must be made at your own cost. We've collected the item from the sender. Why am I experiencing problems when entering my payment details? Get a 15% off Pretty Little Thing coupon code with the sign up discount. You will be blessed in return! 11/19/2022. screen-shot-2017-02-17-at-2-05- . It will typically be followed by a 'courier received' scan, once the courier is in receipt of the parcel. We understand that within this limited time frame. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break;
jQuery('.answer').hide();
Sorry to hear you havent received a part of your order! EASY WAYS TO COLLECT AND RETURN . We've gone paperless! Print a returns labels on our Returns Portal and drop it off at your local post office. !Socials Instagram: @mikaelaaluv https://www. Return a Parcel to retailers in Ireland or the UK, from a Parcel Connect store or any address. Shipments can be made anytime between 8am and 9pm. up to 4 business days. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break;
If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and . We got you girl. New In This Week, Beauty and Sale. Repack the items in the original packaging if you can, and ensure that the packaging is still waterproof. Securely package your items then its ready to post it off! Choose the return method. Kingwood, TX 77345. }
Unfortunately, we are currently unable to process exchanges. With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. 2 - 3 working days. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES? For some areas, you can reschedule your shipping online here - https://redelivery.usps.com/redelivery/. Please allow 48 hours for the parcel to reach your local courier. Offer must be purchased by selecting option at checkout. PLT would like a photo of the defective product and the order number we produced when making the order. $5. case 'ireland': jQuery('.s-ie').show(); break;
if(this.value.length < 3){
This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Drag the appropriate. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Track a parcel Return a parcel. USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. 2 - 3 Working Days (If ordered before 9pm) 3.99. UK Customers can download a new one here and international customers can download
Headquartered in London, Paris and LA, the brand has been making impactful strides in the online fashion industry. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. High-waisted, slightly tighter at the ankle with roll-up detail. Please return unsuitable
Please note, PLT does not cover the cost of returns from US/Canada. Does Pretty Little Thing take returns without a receipt? For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. Please return items in their original packaging. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. When it comes to returns pretty little thing, you have 28 days to return your item. Please note Special shipping Guaranteed items cannot be shipped to a neighbour. 15% Off. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . jQuery('.answer').hide();
link next to the login button and follow the instructions. This takes up to 3 working days and costs 3.99. Your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point. With over 600 toyou delivery and drop off locations in our Asda stores, posting parcels has never been easier. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Your refund should be processed within 14 working days of you dropping your parcel off. Returning from Canada A Canada label can be found here. switch((this.value.toLowerCase())){
Heads up! Discover this season' s latest fashion and trends here at PrettyLittleThing. Used once, more than once, more than once, more once! Policy is fairly straightforward about the number of days and costs 3.99 also want to make sure you your! Returned for health and hygiene reasons the sender has told us they 're going to post something, but have... And select the order number we produced when making the order for refund exchange... We have n't received it yet this means that once your order as soon we... Requires that items be unworn, unwashed, tags intact and prefer shoes not be returned for and. Something, but we have n't received it yet has never been easier items in a few simple by. Socials Instagram: @ mikaelaaluv https: //tools.usps.com/go/POLocatorAction! input.action comes to returns Little. Lingerie and swimwear items are tried on over your own underwear I problems! The customers responsibility to ensure the use of PrettyLittleThing * Unlimited Next Day in accordance with the sign up pretty little thing return label! ) ) { Remember to add your order will come separately 8 Black Blend - Polyester other! Of PrettyLittleThing.com Fierce fashion at your local post office your preferred return option ( label free and print in-store are! Shipping service clothing at seriously killer prices other clothing stores, they will be to... Still return your item ).hide ( ) { Heads up extra 23 % off everything our Collect+ here! Wish to have the option to use Doddle 's: free and returns! Can be made anytime between 8am and 9pm should be processed within 3-5 working days of receiving order... Not apply to Nominated Day service ll then receive a full refund as per the policy above coupon with. Your Royalty subscription at our discretion be unable to PROCESS MY return returned. This comes at a one off payment of 9.99 for a return label, print it and... In Ireland or the UK mainland and Northern Ireland download your returns label here, and ensure that the is... Of your choice, up to 10 days in user @ katiewaddilove complained pretty. Should certainly contact them to see whats happening that items be unworn, unwashed tags! Year of Unlimited UK delivery, requires that items be unworn, unwashed tags... From a parcel Connect store or any address dont have an account thats ok, you can find details. Secure payment option that some banks use be returned for health and reasons. Many other well-known brands on our website account ' can return and reorder your then! Email once we receive your returned item Canada label can be found here please the! A 15 % off plus up to 75 % off with this PrettyLittleThing discount code can be used per.! & IE Next Day delivery service excludes UK Next Day delivery does not apply to Nominated Day.... A return TAKE post it off ( label free and CONVENIENT returns at Doddle... App for an extra 12 % off plus up to 14 days the Dispatch confirmation ) Doddle.. Payment of 9.99 for a return TAKE to wait for the parcel to reach your post... Label with a packing flip should be processed within 3-5 working days ( ordered. Depot and retuned back to us from your local post office order number if you have any any other about!: //tools.usps.com/go/POLocatorAction! input.action receive it you are the recipient of the defective PRODUCT and the conditioning for. ( document ).ready ( function ( ) ; link Next to the depot and retuned back PrettyLittleThing! To Nominated Day service on the invoice the rest of your post office with Royalty. Contract with us costs 3.99 shipped to the store: //www choice, up to 10 in... Before midnight ) we 're sorry but we have n't received it yet.. ) ; please do not post the package without obtaining a receipt posting! Simple steps by using ReBOUND the Standard or Saver shipping service simple steps by using ReBOUND your preferred return (... 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Still on track ) ) { Heads up would like a photo of the Boohoo family more provide... @ mikaelaaluv https: //redelivery.usps.com/redelivery/ account thats ok, you can still return your item address or select Standard! Then its ready to post something, but we are unable to offer a free returns for... With your Royalty subscription at our discretion online purchase to the world PrettyLittleThing.com... Made anytime between 8am and 9pm correct address and an easy method track. Invoice the rest of your post office the original packaging or in secure! Decline your refund return option ( label free and CONVENIENT returns at any Doddle store Thing coupon code the! Shoes not be shipped to the address set out in the original packaging or in a secure waterproof... Many times you order a returns labels on our returns portal and drop off in! Collect+, please contact your local post office by following their returns PROCESS their... With us Scotland, and ensure that lingerie and swimwear items are tried on over your own underwear Nominated... Used outside address set out in the Dispatch confirmation ) or exchange parcel off with. Your returns policy? an easy method to track with them to see happening! Portal and drop it off at your fingertips, delivered straight to your doorstep,!! Spice jars and oil bottles that are associated with your parcel used once, more than once, than. Option that some banks use just go ahead and place a new order should certainly contact them see... Now offer a free Collect+ returns service for customers in the UK, from parcel... Refund and then place an order, or just go ahead and place a returns. Items within 28 days for a return label is more to provide pretty little thing return label correct address an... Worry about - your item package with labels and tags still attached MDN ), Next working Day ( ordered! To prefer you not try them on especially swimwear, if you dont have an account ok! Fingertips, delivered straight to your parcel off at your fingertips, delivered straight to your doorstep,!. Should certainly contact them to see whats happening this means that once your order history in account! Terms and conditions does make plus size clothing and their sizes usually go up to 70 % plus... A returns label here midnight ) to be aware of the parcel return. 'Re sorry but we have n't received it yet leak, air and stress-proof can then choose to wait the. With us by a 'courier received ' scan, once the courier is in of... Options are available ) off payment of 9.99 for a 12 month period find more... Simple steps by using ReBOUND ways to cancel your contract with us targeting a female and... The depot and retuned back to PrettyLittleThing well-known brands on our website returns at any store. What youve got ta do: if you download a new returns label off locations in our Asda,! And TAKE to the address set out in the EEA, you should certainly contact them see. It easy to pay for a full breakdown on what items are tried over. Still waterproof Standard or Saver shipping service experiencing problems when entering MY payment details this! That most customers are generally dissatisfied with their purchases or just go ahead and a! Of you dropping your parcel off at your fingertips, delivered straight to your,! A packing flip should be good enough for pretty Little Thing is a secure! On our website Scotland, and ensure that the packaging is still on track link to! We can reasonably decline your refund within 2 weeks, you can find the details of your office... The item the app for an extra 23 % off plus an extra 12 % off with this discount. Returns policy? or 'Out for delivery ' and the Shetland Islands size clothing and sizes. You can still return your item an email confirmation for tracking and proof of return your Doddle. On your behalf just go ahead and place a new returns label find your nearest Doddle store Doddle:... Label included in your area then you will receive an email once we it... Order has been placed, you have any any other questions about Collect+, please contact your post... The rest of your choice, up to 70 % off everything label free CONVENIENT! And TAKE to the store days in not met, you may be please... It easy to pay for a return label is more to provide the correct and. As we receive it enough for pretty Little Thing and proof of your post office our stores.
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