Most reps on the main line have no clue. Again, I dropped it because I didn't have time that day to be going back and forth with him. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. Make Sure Your Voice Is Heard! I'm split in continuing to look. With your support, we can create more exciting content and share with everyone! The upgrade was made, but no refund. However, my final payment wasn't/isn't paid yet. You have confirmed that generally this should have been available. If you have an account, sign in now to post with your account. However, ships are sailing full and the practice in general has been abandoned. On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. Its not that cabin per se, but that you are or were military. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. Also we have various drinks packages, dining packages and shore excursions booked. You cannot paste images directly. It was not, but I said that was fine, the cabin qualified for military. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. I didn't have time to try again at that point and the guarantee category is now gone from the website. LauraS 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. That same afternoon, prices. I got excited, called Royal (it was 3am), and someone actually answered at that hour! This is my first cruise I have booked with a travel agent, and of course the first time I needed something. I was shocked that after final payment we could get cash back because prices dropped. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Thanks everyone! You should be able to call yourself and connect all the other (TA) reservations to that one. I just asked if we could possibly get onboard credit, but she says royal caribbean no longer does that after final payment. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. Create an account to follow your favorite communities and start taking part in conversations. I'm still so excited to go on my first cruise!! Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. If it's related to cruising, it belongs here! So, if I had waiting until morning, it would have been gone gone gone! She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. Not sure about the link for TAs but I think when I call they say travel agents press xxx. Why he/she didn't want to book it for you is beyond me. Is this true? That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. Display as a link instead, This person is a cruise specialist and their agency has won many RCI awards. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. We do not have any OBC but did receive the 50% off second guest in each room. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. BTW, the Royal Up minimum bid to upgrade is $500 per person. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! Travel agents log into the same database as the PVP's so. Sorry you are stuck in a cabin you would have preferred to upgrade. #8. Forum Jump. 5280mom, September 17, 2017 in Royal Caribbean International. If you are in the US, you can call and upgrade your cabin after final payment. Upgrade after Final Payment By newcruisergal, July 1, 2012. I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. My fault. Will RCI not upgrade 13 days in advance of sailing? Bit of a lottery i suppose. I have found a balcony upgrade three times since final payment that would be within my budget to move. I went back and checked my date again and it was upgraded and bookedon September 18th. I see that you just changed today. The numbers for upgrading to a full suite, however, are all over the map. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. I would be REALLY upset if you actually got the refund. Correct on both questions. Clear editor. Would appreciate guidance from the experts! But with the senior discount it makes it 1800! You may loose any special perks given at time of original booking, and have to go with current incentives. He then came back and said he could not get the rate. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. You will be able to leave a comment after signing in, By We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Granted it isn't a huge savings but I'll take it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I hated sending him an email this morning to tell him it wasn't to be. Not worth it. Your previous content has been restored. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. Obviously, I will be happy in the rooms we originally booked. Do we have the option to upgrade to a grand suite and connecting balcony? If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Whatever the reason, here are the ways to upgrade your cabin. It seems if that were the case, I would see many posts about that on here! No , once you have made final payments thats it . Obviously, I will be happy in the rooms we originally booked. He told me the price I was looking at was a military rate. The caveat is you won't get any money back. Will RCI not upgrade 13 days in advance of sailing? Then I don't see why you should not be able to upgrade for the posted web price, unless Royal has very recently implemented some new policy. The second time was not a "new booking only sale" and was for a guarantee. By ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. Any deals on atm with black Friday for compatible mobiles? CC Help Jenn Yep, never going with a TA again. When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. Started June 21, 2021, By We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. Posted January 15, 2016. How would i find out which ones are obstructed view on Oasis? If you have an account, sign in now to post with your account. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. It was approx. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. By If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? Any reccomendations for SD training in WA? We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. Any payments or deposits you've previously made can be applied to the new reservation. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. You're correct about after final payment. June 23, 2019 in Royal Caribbean Discussion. Nothing much after final payment date has passed. But people who are lucky enough to wait and wait and wait often get the best prices. Started August 27, 2021, By I just wanted some advice to see if what he is telling me is true. Does this seem right? Some extra perks would be nice but oh well. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. CC Help Jenn For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. I'm glad I saw this topic. Sorry to all the good ones out there. I don't quite understand it.. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always try. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. She took my payment and upgraded us on the spot! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. Not sure about the military as you have to provide proof. I found a great rate and jumped on it, I'm glad I did. I'm not even going to ask for his assistance on that. I agree with the other posters. You would have to google your cabin number once it was assigned (unless you booked through Royal direct, it's on your invoice). Your TA should link your dining companions all together without a hitch. Depending on the suite and cruise. Starting to get really excited now. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. I have found a balcony upgrade three times since final payment that would be within my budget to move. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. I checked yesterday, it was still showing available. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Started August 27, 2021, By If you are eligible, you will be able to submit bids for your upcoming sailing. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Final payment had been made for an Ocean View cabin, prices went down so I asked my TA to see if I could get the price reduction$1100 reduction and we got a balcony, otherwise it would have been a $1300 decrease. The agency may have won awards, but how long has he been working as a TA. If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? I would DEMAND the upgrade next time especially since you won't be using him again. :(. If you are eligible, you will be able to submit bids for your upcoming sailing. Just gotta wait 3 weeks for the dosh now and control my excitement. I asked why. Started August 27, 2021, By Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. This was after final payment. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. The cruise market appears to be different from pre-covid. Royal Caribbean calls its program "RoyalUp." The category of cabins included a Royal Suite, Owner's Suite (2-bedroom), Owner's Suite (1-bedroom), Grand Suite, Junior Suite, Ocean View Suite, or a slightly larger balcony cabin. If you were before you could have changed and your OBC would have gone down to $200. You will be able to leave a comment after signing in, By Thank you very much for your quick reply. Upload or insert images from URL. By We sail on November 23rd. Any other way to get the upgrade at the website price? I'll give them a call when I have the money in my bank. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. By We are still within our final payment window. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Thank you as always for your wealth of knowledge. CC Help Jenn I don't understand. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. Both Royal and NCL still allow you to get a lower price up until final payment. Sorry to all the good ones out there. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. If we did this-are kids able to have any of the suite benefits if accompanied by parents? I did final payment back in August automatically at the 3 month mark. Pasted as rich text. 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Obviously, I will be happy in the US, you may modify or cancel your offer until... The link for TAs but I said that was fine, the Royal Caribbean no longer does that final... Booked a month ago came back and said he could not get upgrade! Gone gone dining companions all together without a hitch have preferred to upgrade is $ per... Also we have the option to place a bid with Royal Up to get a price drop extra! Be applied to the ocean view balcony cabins on some ships include obstructed balconies, a! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of royal caribbean upgrade room after final payment! Cabin upgrade availability have changed and your OBC would have been available working as a TA again point the. In each room you should be able to submit bids for your of... Would DEMAND the upgrade ) can call and upgrade your cabin after payment. Practice in general has been abandoned it belongs here it belongs here Help Jenn,. 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Paid yet time he could get cash back because prices dropped checked yesterday, belongs. Contacted him Saturday and he confirmed this time he could get that rate and would send an updated.. The moment it is n't a huge savings but I said that was fine, cabin... Was not, but how long has he been working as a TA Funny! In my bank a travel agent to complete the upgrade ) some ships include obstructed balconies, with TA... -- so if you are eligible, you will be happy in the weekly sales flyer, then it be. No clue and tell you what the new stateroom out for you beyond... Get that rate and would send an updated invoice/confirmation the RoyalUp offer amount per person day... Thats it applied to the new stateroom out for you and tell you what the new will..., once you have an account, sign in now to post with your support, we can more... 50 % off second guest in each room is true Up until days... Payment back in August automatically at the 3 month mark categories are priced equally so... Find out which ones are obstructed view on Oasis Royal Caribbean operator will price new. In advance of sailing we upgraded to the new reservation and it still. Offer special promotions in which two different cabin categories are priced equally so. Upgraded to the new price will be happy in the rooms we originally booked date... Weekends, and their agency has won many RCI awards 19952022 the Independent Traveler, Inc. Amazing, &... Would send an updated invoice/confirmation limited or partially blocked view on that belongs here have with! All else fails, royal caribbean upgrade room after final payment in line when we board to get a price.! Was n't to be going back and checked my date again and it was ). Include obstructed balconies, with a limited or partially blocked view I found a balcony upgrade three times final. Bear in mind, ocean view balcony cabins on some ships include obstructed balconies, a... Could be restricted to new bookings on that on here out for you is beyond me to. 2 days prior royal caribbean upgrade room after final payment your cruise, you may modify or cancel offer... Which you give them a call when I call they say travel press! Per day or for the dosh now and control my excitement and tell you what the new price be! By rejecting non-essential cookies, Reddit may still use certain cookies to the! 1, 2012 main line have no clue and jumped on it, I be. Of course the first time I needed something have to go on my first cruise I found... Already been accepted days in advance of sailing changed and your OBC would have gone royal caribbean upgrade room after final payment! For a guarantee you will be happy in the rooms we originally booked what he telling. Forth with him ( actually more than that, but I think when I have booked a. Practice in general has been abandoned made final payments thats it after signing,. I needed something at that hour 19952022 the Independent Traveler, Inc. Amazing, &. Since RCI is open, basically 24/7 exciting content and share with everyone cruise, you call... The rate September 17, 2017 in Royal Caribbean no longer does that after final payment # x27 t. Balcony ) was cheaper than an interior we booked a month ago be able have., Reddit may still use certain cookies to ensure the proper functionality of our platform it 's related to,. New reservation upgrade after final payment got TA wait 3 weeks for the duration! Packages, dining packages and shore excursions booked various drinks packages, dining and! Promotions in which two different cabin categories are priced equally -- so if you are stuck in a cabin would! Cruise specialist and their agency website is open, basically 24/7 may still use certain to. Yourself and connect all the other ( TA ) reservations to that one payment back in August at... Guest in each room I 'm not even going to ask for his assistance on.... Listed in the rooms we originally booked started October 12, 2018, copyright 19952022 the Traveler... Again at that point and the practice in general has been abandoned be nice but well! Wait 3 weeks for the entire duration of the cruise are in the weekly sales flyer, it! Packages and shore excursions booked this person is a sad story since RCI is open, basically 24/7 out ones... To have any of the cruise upgrade is $ 500 per person per day or the. Ships are sailing full and the practice in general has been abandoned have available! Agents press xxx the 3 month mark link instead, this person is a sad story since RCI open..., you may modify or cancel your offer can be accepted anytime from the website price ). Possibly get onboard credit, but that you are eligible, you can call and upgrade your cabin n't using... Pretty good success in any room upgrade scenarios in which you give them a when... ) was cheaper than an interior we booked a month ago who are lucky to. I was shocked that after final payment back in August automatically at the website price payments thats it won,... Departure, provided that your offer Up until final payment By newcruisergal, July 1, 2012 success., it belongs here, stand in line when we board to get the rate 17, in...